Privacy Policy

Last updated: November 19, 2025

TL;DR (The Summary)

We respect your privacy and your data. We only collect what's necessary to show you what LLMs think about your brand. We never sell your personal data to third parties. Your search history and brand insights are yours. We use industry-standard security to keep your account safe.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact customer support. This may include:

Account Information: Name, email address, and password.
Brand Data: The brand names and keywords you monitor.
Usage Data: How you interact with our dashboard and features.

2. How We Use Your Data

We use the collected data for the following purposes:

To provide and maintain the Brand Monitor AI service.
To generate AI insights and sentiment analysis for your monitored brands.
To notify you about changes to our service or critical brand alerts.
To detect and prevent fraud or abuse of our platform.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

4. Third-Party Services

We may use third-party service providers (like OpenAI, Anthropic, Google) to generate insights. We do not share your personal account details with these providers, only the brand queries necessary to generate the reports.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can manage your account settings directly in the dashboard or contact us at privacy@brandmonitor.ai for assistance.